Question 1

What makes NestX different from other web agencies?

Accepted Answer

NestX combines technical expertise with creative design to deliver multilingual, SEO-optimized websites. Our team specializes in modern technologies like Next.js and React, ensuring your site is fast, secure, and future-proof. We offer end-to-end services from branding to automation, all under one roof.

Question 2

Which industries do you specialize in?

Accepted Answer

We work across diverse industries including e-commerce, healthcare, finance, technology, and professional services. Our multilingual capabilities make us particularly effective for businesses targeting both Bulgarian and international markets.

Question 3

Do you work with startups as well as enterprises?

Accepted Answer

Yes, we scale our services to meet different business needs. From MVP development for startups to complex enterprise solutions, we adapt our process and technology stack accordingly. Our flexible engagement models accommodate various budgets and timelines.

Question 4

What is your typical web development workflow?

Accepted Answer

Our process includes discovery & strategy, UX/UI design, development, testing, and launch. We use agile methodology with regular check-ins and transparent communication. Each project includes SEO optimization and mobile-first responsive design from the start.

Question 5

How long does it take to launch a new website?

Accepted Answer

Timeline varies by complexity: simple business sites take 4-6 weeks, e-commerce platforms 8-12 weeks, and custom applications 12-16 weeks. We provide detailed project timelines during the planning phase and keep you updated throughout development.

Question 6

Can you redesign an existing site without downtime?

Accepted Answer

Yes, we use staging environments and careful migration strategies to minimize downtime. For critical business sites, we can implement gradual rollouts or maintain parallel systems during transition to ensure continuous availability.

Question 7

Do you offer e-commerce solutions?

Accepted Answer

Absolutely. We build custom e-commerce platforms using modern technologies, integrate with payment systems, and optimize for conversions. Our solutions include inventory management, multilingual support, and SEO optimization for product pages.

Question 8

How does your SEO service integrate with web design?

Accepted Answer

SEO is built into our development process from day one. We implement technical SEO, optimize site architecture, ensure fast loading speeds, and create SEO-friendly content structures. Our sites are designed to rank well from launch.

Question 9

What is included in your branding & graphic design packages?

Accepted Answer

Our branding services include logo design, brand guidelines, color palettes, typography selection, and marketing collateral. We create cohesive visual identities that work across digital and print media, ensuring consistency across all touchpoints.

Question 10

Do you provide content strategy and copywriting in-house?

Accepted Answer

Yes, our team includes professional copywriters who specialize in web content, SEO optimization, and conversion-focused messaging. We create content strategies that align with your business goals and target audience needs.

Question 11

Can NestX manage our social media campaigns end-to-end?

Accepted Answer

Absolutely. We offer comprehensive social media management including strategy development, content creation, community management, and paid advertising campaigns. Our multilingual team can manage campaigns in both Bulgarian and English markets.

Question 12

How much does a custom website cost?

Accepted Answer

Every project is unique and pricing varies significantly based on complexity, features, design requirements, and specific business needs. We don't have one-size-fits-all pricing because each website serves different purposes and audiences. Contact us for a personalized quote after we understand your specific requirements and goals.

Question 13

Do you offer fixed-price or hourly billing?

Accepted Answer

We offer both models depending on project scope and client preferences. Fixed-price works well for clearly defined projects with specific deliverables, while hourly billing suits ongoing development or projects with evolving requirements. We discuss the best approach during initial consultation based on your project needs.

Question 14

Is there a minimum engagement size?

Accepted Answer

Our project requirements vary depending on the type of service and complexity involved. Every project is different, and we evaluate each opportunity individually to ensure we can deliver quality results that meet your expectations. We're happy to discuss your specific needs during a consultation.

Question 15

What payment schedules do you accept?

Accepted Answer

We typically work with milestone-based payments that align with project phases: initial payment to start, progress payments tied to deliverables, and final payment upon completion. For larger projects, we can arrange custom payment schedules that work for your cash flow. All payment terms are clearly outlined in our contracts.

Question 16

What happens if the project scope changes?

Accepted Answer

Scope changes are common in digital projects, and we handle them through formal change requests that clearly outline additional work, timeline impact, and associated costs. Our agile approach allows for flexibility while maintaining project transparency and budget control throughout the process.

Question 17

Which tech stack do you use for web projects?

Accepted Answer

We primarily use Next.js, React, TypeScript, and Tailwind CSS for modern, fast websites. For backend needs, we work with Node.js, databases like PostgreSQL, and cloud platforms like Vercel and AWS. Our stack ensures scalability and performance.

Question 18

Will our site be mobile-first and accessible?

Accepted Answer

Yes, all our websites are built mobile-first with responsive design. We follow WCAG accessibility guidelines, implement proper semantic HTML, and test across devices and browsers to ensure everyone can use your site effectively.

Question 19

How do you ensure website security and GDPR compliance?

Accepted Answer

We implement security best practices including SSL certificates, secure authentication, data encryption, and regular security updates. For GDPR compliance, we build privacy controls, cookie consent systems, and data management features as needed.

Question 20

Can you integrate third-party APIs or automations?

Accepted Answer

Absolutely. We integrate with CRM systems, payment processors, email marketing platforms, analytics tools, and custom APIs. Our automation services can streamline business processes and improve operational efficiency.

Question 21

Do you support headless CMS or Jamstack architectures?

Accepted Answer

Yes, we specialize in modern architectures including headless CMS solutions, static site generation, and Jamstack deployment. These approaches offer superior performance, security, and developer experience while maintaining content management flexibility.

Question 22

How does NestX handle website performance optimization?

Accepted Answer

We optimize performance through code splitting, image optimization, lazy loading, CDN implementation, and efficient caching strategies. Our sites typically achieve 90+ scores on Google PageSpeed Insights and Core Web Vitals compliance.

Question 23

Do you offer post-launch maintenance plans?

Accepted Answer

Yes, we offer comprehensive maintenance packages including security updates, content updates, performance monitoring, backup management, and technical support. Plans range from basic monitoring to full-service management depending on your needs.

Question 24

How quickly do you resolve critical issues?

Accepted Answer

Critical issues affecting site availability are addressed within 2-4 hours during business hours, with emergency support available 24/7 for high-priority clients. Non-critical issues are typically resolved within 24-48 hours.

Question 25

Can we host the site on our own server?

Accepted Answer

While we recommend modern cloud hosting for optimal performance, we can deploy to your preferred hosting environment. We'll ensure proper configuration and provide documentation for your technical team to maintain the deployment.

Question 26

Will you train our team to use the CMS?

Accepted Answer

Absolutely. We provide comprehensive training sessions for content management, including video tutorials, documentation, and hands-on training. We ensure your team feels confident managing and updating content independently.

Question 27

Do you build multilingual websites?

Accepted Answer

Yes, multilingual development is our specialty. We implement proper internationalization with URL structures, content management, and SEO optimization for each language. Our sites support seamless language switching while maintaining SEO value.

Question 28

How does NestX implement technical SEO best practices?

Accepted Answer

We implement comprehensive technical SEO including site architecture optimization, Core Web Vitals compliance, structured data markup, proper URL structures, XML sitemaps, and mobile optimization. Every site is built for search engine success.

Question 29

Will you help with structured data and schema markup?

Accepted Answer

Yes, we implement appropriate schema markup for your business type, including Organization, LocalBusiness, Product, FAQ, and other relevant schemas. This helps search engines understand your content and can improve rich snippet visibility.

Question 30

Can you migrate our existing rankings to a new domain?

Accepted Answer

We can help with domain migrations using proper 301 redirects, search console verification, and SEO migration strategies to preserve rankings. While some temporary fluctuation is normal, we minimize SEO impact through careful planning and execution.

Frequently Asked Questions

What makes NestX different from other web agencies?

Which industries do you specialize in?

Do you work with startups as well as enterprises?

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